"Wahoo!!! I just tried to load again just now and it worked!!!! I've done nothing and it's going for the first time in a month or more!! Someone somewhere has done something so thanks!! Long may it last.. Great app!!!"

"Mine has been blacked out for a month or more now, but I can still access freeview via remote control and not use smart hub...can you folk do that or are you blocked completely? It's a big pain, I still consider my tv new it's a bit over 2…"

"So Rachel, tell me exactly what you did plz! Does it yet again involve re setting the whole TV and logging back into all apps, ie, Netflix, Amazon etc???"

"Still ongoing for me, freeview only works via red button on the remote!! I cant uninstall the app, but have signed in and out. And powered the TV off for a while!"

"Mine still just black screen....although can access via remote!! Weird!!"

"This is getting ridiculous! Still got black screen, when trying to load via smart hub. Using the Samsung remote I can open it via red A button. I see I have version 1.12.4 last updated 4.11.19. That's about when the black screen thing started."

"I've had my tv turned off at the wall for 30mins again but still getting black screen. How do you find out what version of freeview you've got if you're looking at a black screen? Or are you talking about the software version of yr…"

"Rachel, ours is a curved tv from noel leemings too, I'm inclined to agree with John that it's not a problem with our TV's more of an issue with an update as the fault happened overnight, about 2-3 weeks back... It is a great app and…"

"I'm still having same black screen problem as everyone else. Samsung tv probably 18months old. Very frustrating, have tried powering everything off and rebooting system with no success. Today I did get it to work by just using the red…"

"Mine still black too...its a pain!!"

"We are having same problem with our Samsung tv. All other apps working well but just getting a black  screen when trying to load freeview!! Help!!!"