Panasonic TH-55GX880Z

Hi all. I need a bit of help.

I just bought a new tv (Panasonic TH-55GX880Z).

Everything's working as expected except the Freeview On Demand app.

When I click it, the screen goes black and I see a spinning wheel for a few seconds and then nothing..

I have a aerial connected, and can see the free to air channels. Wifi is connected.

Thanks heaps for any suggestions.

Cheers

Hein

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Replies to This Discussion

Permalink Reply by Satellite Networks Motueka on November 26, 2019 at 15:53

Have you tried doing an update?

Permalink Reply by Josh ✔️ on November 26, 2019 at 15:57

Hi Hein 

Please check to see if the device is on the latest update. If you need help with this then please let me know. 

Kind Regards

Josh

Permalink Reply by Hein Frauendorf on November 26, 2019 at 16:04

Hi guys.

I just checked again, its on the latest version (4.199).

Tnx

Hein

Permalink Reply by Josh ✔️ on November 26, 2019 at 16:08

Hi Hein 

Could you try switching off the unit at the wall, leave for 20 mins and then switch this back on and see what happens. 

Josh

Hein Frauendorf said:

Hi guys.

I just checked again, its on the latest version (4.199).

Tnx

Hein

Permalink Reply by Hein Frauendorf on November 26, 2019 at 21:06

Hey Josh

Oh no. Sorry that didn't help either.

Cheers

Hein

Josh ✔️ said:

Hi Hein 

Could you try switching off the unit at the wall, leave for 20 mins and then switch this back on and see what happens. 

Josh

Hein Frauendorf said:

Hi guys.

I just checked again, its on the latest version (4.199).

Tnx

Hein

Permalink Reply by Satellite Networks Motueka on November 27, 2019 at 7:57

What about a factory reset or try ringing Panasonic on 092720178

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