ON DEMAND FREEZES

Hi team,

I recently purchased a Samsung HD Smart TV, UA43M5500ASXNZ

Unfortunately, your Freeview on demand app isn't very smart!

One of the main selling points for me was that I could stream TV on demand over my wifi, but the Freeview app freezes the moment that it opens; I can't get past the opening screen. I can't even close the app once it's crashed, I have to power down the TV to clear it.

Other streaming apps work fine and reinstalling the Freeview app didn't help.

Wassup?

Craig.

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Permalink Reply by forumuser on August 19, 2017 at 14:02

Hi Craig,

Are you able to tell me which app on Freeview On Demand you are having issues with? TVNZ OnDemand or ThreeNow or Maori TV?

Thanks, Josh

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Permalink Reply by CRAIG ROBERTSON on August 20, 2017 at 1:17

I used to be able to tab across and access the individual apps , but now it just freezes on the opening menu screen of the freeview on demand app. You can't download each networks app individually eh?

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Permalink Reply by CRAIG ROBERTSON on August 27, 2017 at 9:55

Hi Josh. Have you had any thoughts re my Freeview app? I contemplated contacting Samsung as perhaps the tv unit is faulty, but all the other streaming apps like Spotify work fine. As I mentioned, the Freeview app just freezes as soon as it loads and can't be closed.
Cheers. Craig