Missing On demand app

I have recently got a new tv with freeview plus

Panasonic 32inch LED TV ModelTH-32ES500Z Smart TV

The Maori TV On demand app has disappeared

anyone else had this problem

I ran a test tonight I can still watch maori tv on demand programs

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Permalink Reply by forumuser on November 13, 2017 at 23:46

Hi Kevin,
Can you confirm that the app dosn’t appear when you press the GREEN button to load the apps such as TVNZ Ondemand, ThreeNow?

Josh

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Permalink Reply by Kevin Wilkinson on November 14, 2017 at 13:15

Yes I can

that's how I noticed it was not there

only the TVNZ on demand and the Threenow apps appear

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Permalink Reply by forumuser on November 14, 2017 at 13:48

Hi Kevin,

There might be a caching issue on the Freeview OnDemand Menus, sometimes depending on the processor. you can reset the cache in the Settings of FreeviewPlus and see if that restores the logo on the apps.

Josh

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Permalink Reply by Kevin Wilkinson on November 16, 2017 at 10:33

Josh Hill ✔️ said:

Hi Kevin,

There might be a caching issue on the Freeview OnDemand Menus, sometimes depending on the processor. you can reset the cache in the Settings of FreeviewPlus and see if that restores the logo on the apps.

Josh

did not work and there no updates for the tv