Freeview Mobile Apps Issue and Fix

Due to a DNS issue affecting the Freeview website last week, a DNS redirect had to be put in place which affected our TV Guide apps.

Our app development team has pushed a release to fix this over the weekend, but it may take some time to propagate through the Android / iOS updates screen.

In the meantime, for Android app users, please go to Google Play and update the app to version 1.0.6 which contains the fix.

For Apple iPhone and iPad users, the app update is pending iTunes release.  Please check iTunes for updates or check back here for updates on this release.

Release information

As well as improvements to schedule display, the update contains the following upgrades:

- Improved display of schedule display

- Option to switch off additional information in Settings.

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Permalink Reply by Bel @ Freeview on April 4, 2017 at 14:04

iTunes release update 4/04/2017

Fix is now pending iTunes review.  Another update will be provided once the fix is available on iTunes.

Permalink Reply by Elora on August 1, 2022 at 23:08
  • Step 1: Check that your device can run the app. ...
  • Step 2: Check your internet connection. ...
  • iOS devices.
  • Android devices. ...
  • 3: Check you have the most up to date version of the app. ...
  • 4: Check the players. ...
  • 5: Reinstall the apps.

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