Channel 14 missing

Hi all

I have watched Channel 14 The Breeze plenty of times, then last weekend, it was missing off the menu.  I googled around, re-tuning was suggested, but everything is auto-tuned now.  It seemed like reset is the way to go.  I reset the WIFI, as this has fixed different issues in the past.  I reset the Smartvu dongle, I now have the newest version.  As before, I can watch Freeview, Netflix and Youtube no problem.  But Channel 14 is still missing from the menu.

Does anyone have any suggestions please?

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