Can't get channels 1, 2 and 3 with sky dish

I've got a sky dish and a mysky hdi box. However I don't have sky and just use the dish for freeview. I can get all other channels except live TV for 1, 2 and 3. It says I haven't subscribed to those channels. However I would have thought since I can get choice, hgtv, bravo etc I should be able to get live 1, 2 and 3. Any suggestions?

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Permalink Reply by Josh @ Freeview on June 23, 2020 at 11:23

Hi Amy 

Have you tried a rescan on your box? A rescan may help tune in all channels. 
If this fails, please let me know and we can troubleshoot more. 

Josh

Permalink Reply by willis on June 23, 2020 at 11:41
your sky box is looking for the HD versions of TV 1,2,3 which are pay channels on sky's part of the satellite
Permalink Reply by Amy on June 23, 2020 at 11:50
Willis that seems right, it says HD after the names of the channels. Is there any way to get the non HD version?
Permalink Reply by Josh @ Freeview on June 23, 2020 at 11:53

After looking at the equiptment, Willis is correct, If you are using a MYSKY HDi Box to get the Free Channels (Without a Free TV Subscription) will be unable to get the HD Versions of 1,2,3 Prime, TVNZ Duke and more. You will need to contact SKY in this instance and ask to have these channels however they may charge you. 

You will need to get a Freeview via Satellite box to get all the Freeview Channels without a paywall. 

Permalink Reply by Josh @ Freeview on June 23, 2020 at 11:54

There is no workaround with the MySky HDI box, 

Amy said:

Willis that seems right, it says HD after the names of the channels. Is there any way to get the non HD version?

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