Hi, we have a Satlink 2800 and are not able to set TV 2. 

We can get TV 2 plus 1. All other channels have set ok, including Prime - though on a funny channel?  Have followed instructions as how to set all channels though TV 2 comes up as TV 1? Are there any instructions for setting a single channel manually?

Any help out there?

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So you have TV 2 but its not at position 2 ?

No, we can only get TVNZ 2 plus 1.  TV1 is on position 1 and 2. 

If you are receiving 2+1 then you must be able to get 2 as it's on the same MUX. It sounds like you channel lineup is out of order. It must be there somewhere, just not on 2. Try stepping through all channels. You probably need to do a reset and new scan.

Ok, thanks, can you direct me how to do a reset?  Im a novice as this free view stuff and the manual is very vague

Ok, thanks, can you direct me how to do a reset?  Im a novice as this free view stuff and the manual is very vague

Biggles said:

If you are receiving 2+1 then you must be able to get 2 as it's on the same MUX. It sounds like you channel lineup is out of order. It must be there somewhere, just not on 2. Try stepping through all channels. You probably need to do a reset and new scan.

before doing a reset try this first

follow the guide here for Prime , but stop at step 2 and select 12483MHz instead then press the RED button then Ok to search

Thanks, I will try and get back to you

Paul said:

before doing a reset try this first

follow the guide here for Prime , but stop at step 2 and select 12483MHz instead then press the RED button then Ok to search

Nah tv2 is just not very good I believe

nothing wrong with tv 2 signal probably the sat box getting confused

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