I have a t1050.
Tv3 and channel 4 including the plus 1's are freezing. I noticed this on Tursday. I have done all the standard help desk procrdures including up dating the firmware then powering down doing a factory reset re-tuning powering down again. I've checked cables etc. All to no avail.
There are no other issues at all with the other channels.
Clues anyone?

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Good Morning Anna

It looks like that there might be interference with your reception pick up. Could you do the following:

1. Tell us the Signal and Quality levels by pressing INFO twice on your remote on the following channels:

  • TV One
  • TV3
  • Choice TV

Regards

Hi,

Thanks for the response, I appreciate it.

The problems seems to have resolved itself over the last couple of days i.e. went from being completely stuck to stop starting  to a normal Picture.

If it occurs again I will check the signal strength and get in touch .

Many thanks, Anna

Hi Anna

Thankyou for letting us know,If you wish to open this case back up, post a new discussion with the reference #AGFREEFRUM001 and we can troubleshoot if the issue comes back again. 

Regards  

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