Julene Leslie
  • Female
  • Christchurch
  • New Zealand

Julene Leslie's Discussions

On Demand Fail

Started this discussion. Last reply by Graeme Simpson Jun 12. 13 Replies

I have a Sony KD-65X7500D tv and on demand hardly ever works.  It plays the first ad but then just has the loading circle.  I've emailed about this a couple of times but get a standard reply of we've…Continue

 

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Graeme Simpson replied to Julene Leslie's discussion On Demand Fail
"I think it comes down to the DRM protection on demand use. You tube is free so don't bother with protection. Netflix you have their own protection system and have obviously come to an arrangement with Sony. Sony need to update their browser but…"
Jun 12
Julene Leslie replied to Julene Leslie's discussion On Demand Fail
"Yeah, I get freeview through the TV via an app.  The TV also plays Netflix and YouTube fine.  I don't get any message at all.  It just attempts to play the program but doesn't load.  I don't know if the browser can…"
Jun 12
Graeme Simpson replied to Julene Leslie's discussion On Demand Fail
"OK We have Sony KDL-40W660E We use a satellite freeview receiver. The on demand content is coming through the freeview reciever. The TV is not showing on demand app as an option but works fine with Netflix and youtube. Perhaps Sony have dropped the…"
Jun 12
Julene Leslie replied to Julene Leslie's discussion On Demand Fail
"Hi Graeme, Yes, I understand they update regularly.  My TV automatically updates its software and I have double checked it has the latest version running.  It appears it doesn't make any difference to on demand whether it's…"
Jun 12
Graeme Simpson replied to Julene Leslie's discussion On Demand Fail
"I gave up trying to watch ON DEMAND on my computer as it refused to work with my Linux based computer. (rival to Microsoft Windows). At that time I queried it with on demand and they said Linux was not compatible. Most smart TVs and such devices…"
Jun 12
Julene Leslie replied to Julene Leslie's discussion On Demand Fail
"Oh, well this is interesting!  Maybe it is a TV fault afterall.  I just found it so disheartening that there were so many faults listed for various makes and models of TVs on the Freeview page that it had to be a Freeview problem. …"
Jun 12
Annette Pepperell replied to Julene Leslie's discussion On Demand Fail
"Hi there, we have a new Sony T.V. purchased three weeks ago and I have experienced total frustration try to get TV ON demand working.  After being led to this forum page and reading your discussions I now realize our Sony T.V. is doing exactly…"
Jun 11
Julene Leslie replied to Julene Leslie's discussion On Demand Fail
"Oh wow Paul, you have absolutely hit the nail on the head here.  And as you can see, I have been offered absolutely no help by Freeview as usual.  It still doesn't work and still drives me a bit crazy so I was also wondering who was…"
Jun 11
Paul Lewis replied to Julene Leslie's discussion On Demand Fail
"We have the same issue with KD-65X8500E loaded with PKG6.2858.0082PAA whihc according to the Sony website is the latest available.  Nevertheless the reply I gto from Freeview Plus help was same as yours - to suggest we download the latest…"
Jun 11
Julene Leslie replied to Julene Leslie's discussion On Demand Fail
"Thanks Dean, I'll give that a whirl.  Yeah, TV is less than a year old so pretty disappointing it doesn't function properly.  Thanks for the reply!"
Jun 4
Dean Dawson replied to Julene Leslie's discussion On Demand Fail
"Hi there Had exact same issue on NEW Sony Smart TV. It does not do it anymore though. Not 100% sure But think it was Settings About Restart Cheers Dean"
Jun 4
Julene Leslie replied to Julene Leslie's discussion On Demand Fail
"It was Freeview."
May 27
Josh ✔️ replied to Julene Leslie's discussion On Demand Fail
"Hi May I ask who you emailed your report to? SONY or via the Freeview On Demand Website Form? A new release of Freeview Ondemand is due to be released soon, Kindest Regards, Joshua"
May 26
Julene Leslie posted a discussion

On Demand Fail

I have a Sony KD-65X7500D tv and on demand hardly ever works.  It plays the first ad but then just has the loading circle.  I've emailed about this a couple of times but get a standard reply of we've passed this onto the technical team.  It doesn't work on any of the available channels and it's the same for any program we try to watch.  My TV is up to date and I did read on another post that there was an update available to download onto a USB but it wasn't for my model of TV.  It's been like…See More
May 26

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How do you receive Freeview?
Freeview Satellite™ (Via Satellite Dish), Freeview |HD™ (Via UHF Aerial)
Are you watching through a TV, or a Set Top Box?
TV (Which has Freeview Built In)
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Sony KD-65X7500D

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