For all viewers using a UHF aerial, new HD broadcasts for Māori Television and Te Reo are now available.

The new HD channels were added on Thursday 17 August, and are on the same channels numbers as before, with Māori Television on Freeview channel 5, and Te Reo on Freeview channel 15.

The new broadcast allows programmes to be broadcast in HD.

This change does not affect viewers using a satellite dish.

While the change is not expected to affect the majority of TVs, receivers or recorders, it's best to check yours to make sure the new HD broadcasts have been correctly picked up.

If your device hasn't automatically updated, you may find these issues:

• I've lost Māori Television and Te Reo
• I can't record on Māori Television or Te Reo
• I can't see Māori Television or Te Reo in the Freeview EPG or Guide.

A retune will fix these issues.  Please see Retune Guidelines here or refer to the instruction manual for your TV, or for you receiver and recorder if you're using one.

I’ve lost Māori Television and Te Reo, what do I need to do?

A simple re-tune is all that’s needed to pick up the new broadcasts if your device hasn’t already picked it up automatically (most would but some older devices may not).

See here for retune guidelines and instructions for older TVs, recorder or receivers.  Some devices will warn you that this will delete all existing channels, select to proceed because after re-tuning all channels will be restored.

If you’re prompted for a password, try ‘0000’ or ‘1234’.

How do I re-tune?

See here for re-tune guidelines and instructions for older TVs, recorder or receivers. 

Some devices will warn you that this will delete all existing channels, select to proceed because after re-tuning all channels will be restored.

If you’re prompted for a password, try ‘0000’ or ‘1234’.

My TV is telling me that channels are updating, what do I do?

Some TVs will prompt you to accept channel changes or updates before automatically updating, please select ‘OK’ or ‘Accept’ to proceed with the update if your TV prompts you.

The recordings I've set up on Māori Television and Te Reo are not working, what do I do?

A re-tune will fix this, and you'll most likely need to re-book your recordings afterwards.

1. Please note down the programmes you've set to record across all channels, including any series-link recordings.

2. Re-tune your recorder, see here for re-tune guidelines.

3. Re-book your recordings.

I can't see Māori Television or Te Reo in the Freeview EPG or Guide, what do I do?

A re-tune should fix this problem and refresh the EPG or Guide to include all channels again, see here for re-tune guidelines for more information.

Who do I contact for support?

If a re-tune wasn’t able to pick up the new broadcasts, please check this troubleshooting guide.

Alternatively, contact an installer who can carry out the re-tune for you and check that there are no faults with your UHF aerial or cabling.

Information for Installers and Aerial Technicians

The new Maori Television MUX is owned by Maori Television and assigned to the broadcasters by MBIE's radio spectrum management team.

Depending on region, the MUX is allocated RF-Channel 38 or 39.  For the new Maori Television MUX frequency details, please refer to "MTS" entries for specific regions on this DTT spectrum allocation chart (courtesy of MBIE).

MATV systems may need to be updated manually to tune into the new MUX and receive the new HD broadcasts on Maori Television (Freeview channel 5) and Te Reo (Freeview channel 15).