I have a new Transonic UHF box (Model TC2884STB) and the remote is atrocious (new batteries included) - it seems very variable and sometimes it just doesn't seem to respond, and then suddenly will respond.

I HATE IT and wondered if anyone knows of a better Transonic model that would suit or of a universal remote that would suit.

On the subject of a universal remote, I also have a Philips SRP 3004/10 which will work on my TV, etc and should be able to be used for the Freeview box. However, using the code that they have in this manual for Transonic products will not work at all (and believe me I have tried MANY times) so it just doesn't seem to recognise that code (the one they use for Transonic is 3041).

Does anyone know what this Transonic box is based on (the real manufacturer)?   I tried the code for Zinwell as I think some of the older Transonics were from them, but no go. And Sommett isn't on their list of supported products

Any help/suggestions anyone can give would be much appreciated.

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Hi Ian,

Have you tried The Warehouse for support on how you can link it with the universal remote you have?  Apologies the manufacturer information I posted previously was out of date.

Certainly ring the warehouse - the should be able to replace it at no charge - as it is new

It may not be the remote but the box itself , if you have a camera phone point the remote at ans if the remote flashes then it is working Ihad the same problem with 2 devices and every time I rang the various customer services departments they kept on saying it was the remote and when I toke the unit in they found it was the receiver or the box itself

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