Hi there

Can you tell me why, on some nights, the sound track isn't in sync with the programme showing?

It's infuriating as you can imagine.

Usually it's not just one show, but the whole night's viewing, including the news.

We have a `Strong' freeview box.

Sadly, until it happens again, I can't tell you if it's one particular channel or overall viewing.
Look forward to your reply. :)

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Some boxes have had trouble with syncing the video and audio since changes were made to the satellite platform last year. There is a solution: delete the channels that are out of sync and then retune the transponders that the out of sync channels are on. Then move the newly discovered channels to the original locations. It will all be good from then.

This hasn't happened on Freeview approved boxes. Nothing wrong with the Strong box as long as you are prepared to retune it.

Thanks for that.

We're satisfied with the `Strong' box. Haven't had any problems to date.

Will re-tune the stations, that doesn't take long.

Many thanks for getting back to me on this problem.  :)



Make sure you delete the old channels first, or the box will not bother to replace them during the retune!

I have recently had this problem too. I think is just started in the last week. I have a TV with built in Freeview.

Any suggestions on how to fix this.

Thanks

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