....was having a difficult time trying to make sense of the old instructions I had saved to retune Prime on the top box my brother gave me to use.
Long story short, I had given away all the dish top boxes I owned to friends, as my new flat had a VHF aerial.
This new flat has a dish, and despite my best efforts was unable to retune Prime for the upcoming America's Cup races ( delayed ).
I rang an old friend of my brothers who owns Littleford Colourvision in Lower Hutt.
Mark advised his friend Barry would be best to ask for help. Barry was a mine of knowledge and immensly helpful in getting me back on track via the software upgrade and then changing the frequencies etc.
Barry 0274337260........you won't be dissapointed.
Please look at this link which will give you full instructions to restore channels including the Prime on your Zinwell unit.
Let me know if this helps with getting PRIME back on.
If you get stuck you can call me on 0800 ZINWELL (not before Monday afternoon though as I'm currently travelling)
Various sets of help instructions for Zinwell products are also available at http://tinyurl.com/zinwell-nz