Hi everyone, my freeview box had no signal when I got up this morning, and throughout the day the signal never came back. I tried to restore factory settings, but now all that is appearing on screen is a message saying that the database is empty.... any ideas on how to fix this? Can't afford to pay a techie to come out and look at it, and I'm arranging for my landlord to come and check the dish. Thanks heaps.

Views: 6323

Reply to This

Replies to This Discussion

Hi Emma. What type of satellite box is it. Maybe we can talk you through putting the settings back in it?
Usually, the LNB frequency is 10750
The transponder frequencies are 12456 and 12483 and all the symbol rates are 22500.
Hi Emma, what service are you using? Freeview HD or Freebies Satellite ?

Hi, um I actually have no idea... would it be written on the box anywhere? My ex set it all up for me and I've had no issues with it since, but I have little to no understanding of the box. Sorry bit of a technophobe here
 
Mike G said:

Hi Emma. What type of satellite box is it. Maybe we can talk you through putting the settings back in it?
Usually, the LNB frequency is 10750
The transponder frequencies are 12456 and 12483 and all the symbol rates are 22500.

Hi, I'm pretty sure its freeview HD but I'm not entirely sure... woulds it be written on the box anywhere?

Joshua Hill said:

Hi Emma, what service are you using? Freeview HD or Freebies Satellite ?
Yes. Lift up the box, look over it closely and give us the make and model please!

ok, I got it wrong before its a freeview satellite, number S7070, just looking at the box again to see if there's any other markings on it. My landlord is arranging for someone to come and look at my satellite in the next few days just in case that's the problem.
 
Mike G said:

Yes. Lift up the box, look over it closely and give us the make and model please!

There are also other markings on the back, I'm not sure if they're important or not, but I found RS232 and Z600 written on the back too
 
Emma Grant said:

ok, I got it wrong before its a freeview satellite, number S7070, just looking at the box again to see if there's any other markings on it. My landlord is arranging for someone to come and look at my satellite in the next few days just in case that's the problem.
 
Mike G said:

Yes. Lift up the box, look over it closely and give us the make and model please!
The manual is here: http://www.dishtv.co.nz/images/stories/User_Manuals/DishTV-S7070-Ma...

The best thing about freeview approved devices is that they can set themselves up if reset to factory default mode.

Fantastic, thank you so much, will have a look now, hopefully the instructions are easy :)
 
Mike G said:

The manual is here: http://www.dishtv.co.nz/images/stories/User_Manuals/DishTV-S7070-Ma...

The best thing about freeview approved devices is that they can set themselves up if reset to factory default mode.
I hope you have found what you are looking for? If you haven't please let us know so that we can get this sorted :)

Cheers!
Joshua

Hey, thanks so much, it was exactly what I was looking for, just had an electrician come and have a look at it, turns out it was a fault with my satellite dish, everything's working as it should now, thanks so much guys :)
 
Joshua Hill said:

I hope you have found what you are looking for? If you haven't please let us know so that we can get this sorted :)

Cheers!
Joshua

RSS

Connect With Us!

Latest Activity

Dish TV Support replied to Marcus 's discussion Sudden "no reception" issue
"You can rescan the channels without resetting, Your saved recordings will not be lost however you…"
4 hours ago
Dish TV Support replied to tanya lawes's discussion S7090PVR - issue with Hard Drive storage capacity
"There is no setting to adjust Long Play Mode etc.... Depending on how long each show is every time…"
4 hours ago
Joshua replied to Joshua's discussion Wimbledon Tennis Coverage on TV ONE, TV ONE POP UP and TVNZ ONDEMAND
"Igloo would have negotiated about adding the POP UP, usually the same when FTA channels are on…"
4 hours ago
willis replied to Joshua's discussion Wimbledon Tennis Coverage on TV ONE, TV ONE POP UP and TVNZ ONDEMAND
"surprised to see wimbledon on igloo ch 20,thought sky would have blocked it"
15 hours ago
Biggles replied to Marty Wilson's discussion South Canterbury Terrestrial signal issues
"OK. With newish looking antenna and new cable direct to the STB you should be getting 100/100. So…"
20 hours ago
tanya lawes replied to tanya lawes's discussion S7090PVR - issue with Hard Drive storage capacity
"Thank you for your reply. I did the factory reset on Friday and it looks like it failed.  My…"
22 hours ago
Marty Wilson replied to Marty Wilson's discussion South Canterbury Terrestrial signal issues
"OK, Replaced all the cable from the aerial to the set top box with RG6 as suggested, cutting out…"
23 hours ago
Marcus replied to Marcus 's discussion Sudden "no reception" issue
"Urgh - that's awkward. Our dish is in a really inconvenient spot on the house. Can I try…"
yesterday

© 2015   Created by Bel.   Powered by

Badges  |  Report an Issue  |  Terms of Service