Hi

I haven't had channels 3 and 4 for the last few days and I'm not sure how to get these back. Any suggestions would be much appreciated!

Thanks in advance!

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Hi Stace,  Need some more details to be able to hazard a guess as to what might've caused the channel loss:

1. Have you lost any other channels? 

2. What antenna are you using? UHF aerial (please detail whether it's indoor or outdoor) or Satellite Dish

3. What device brand & model are you using?

4. Have you tried to turn the device off, then on (i.e. a reboot)?

5. Have you tried to rescan / retune your device?

Thanks :)

Hi. Thanks for your reply.
Turning the device off and on didn't change anything. Its a dish tv s7070.
As far as I can tell I've only lost channels 3, 4 and 3 plus 1. I'm not sure about the answer to qn 2 but when I check the details under blind scan it says Optus 1 - is that what you wanted to know? I tried a blind scan but no luck.
Thanks!!
Stace

Follow the instructions here.

Thanks, I had done that for prime but worked when I did it again. Much appreciated!

Success is always the best solution.

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